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About ClaimDesk

Revolutionizing Two-Wheeler Insurance Claim Processing

ClaimDesk is an end-to-end digital insurance claim management platform created specifically for two-wheeler owners and TVS dealership service departments. We bring clarity, speed, and real-time visibility to every claim.

Our Mission

To eliminate anxiety and opaque waiting periods for vehicle owners following accidents or damage by providing real-time, milestone-driven claim status updates directly to their phones.

Our Vision

To establish the digital benchmark for two-wheeler service dealerships across India, empowering service advisors with organized workflows while giving vehicle owners transparent digital access.

The Backstory

Why ClaimDesk Was Built

Historically, two-wheeler insurance claim processing at authorized service centers involved physical paper folders, untracked phone calls, manual follow-ups with insurance surveyors, and vehicle owners left in the dark for weeks regarding their repair status.

Old Fragmented Experience

  • Vehicle owners constantly calling advisors asking "Is my insurance approved?"
  • Missing physical document copies causing delayed surveyor inspections.
  • No digital trail of surveyor approvals or spare parts orders.

The ClaimDesk Solution

  • Live milestone tracking (Surveyor, Estimate, Approval, Parts, Repair, Delivery).
  • Secure digital document repository for RC, Driving License & Policy copies.
  • Instant chat & automated notification updates between dealership & owner.

Designed for Both Stakeholders

Tailored features for two-wheeler owners and dealership operations.

For Vehicle Owners

  • Total Transparency: Check claim status 24/7 without making phone calls.
  • Easy Document Upload: Submit RC, DL, and policy copies directly from your smartphone.
  • Direct Communication: Send instant messages directly to your assigned TVS service advisor.

For Hari Om Sri TVS Dealership

  • Centralized Claims Hub: Manage dozens of active claims simultaneously with zero paper loss.
  • Reduced Inbound Phone Noise: Automated status updates answer customer questions automatically.
  • Accelerated Turnaround: Digital document organization speeds up surveyor inspection approvals.

Technology Stack

Built using modern enterprise web technologies for high performance and security.

Next.js 15

App Router & Server Side Rendering

TypeScript

Strict Type Safety

Tailwind CSS

Responsive Utility Design

Supabase Cloud

Database & Security Auth

Have an Active Insurance Claim?

Log into the customer portal to check real-time progress for your vehicle.

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